Last updated: [2025-09-10]

Welcome to ASI Financial Services (“we”, “our”, “us”). By accessing or using our website [www.asi.co.za] (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of our website, digital platforms, and related online services provided by ASI Financial Services(Pty) Ltd, a registered Financial Services Provider (FSP No. 43952).
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Our Services

ASI Financial Services provides information, advice, and services related to financial planning, insurance, employee benefits, investments, property, and related financial solutions.
All services offered are subject to the provisions of the Financial Advisory and Intermediary Services Act (FAIS), Protection of Personal Information Act (POPIA), and other applicable laws.

3. Use of the Website

• You may use this Site for lawful purposes only.
• You agree not to attempt to gain unauthorised access to any part of the Site or its data.
• You may not use the Site to distribute malicious software or engage in fraudulent activities.
• We reserve the right to suspend or terminate access to users who breach these terms.

4. Disclaimer

All content on this website is provided for general information purposes only and should not be construed as financial, legal, or investment advice.
We recommend consulting a licensed financial advisor before making any financial decisions.
While we strive to ensure that all information is accurate and up to date, ASI Finacial Services makes no representations or warranties regarding the accuracy, reliability, or completeness of any information on the Site.

5. Limitation of Liability

ASI Financial Services, its employees, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

6. Personal Information and Data Protection

We are committed to protecting your privacy and personal data in accordance with the Protection of Personal Information Act (POPIA).

6.1 What Data We Collect

We may collect and process:

• Personal information (name, surname, ID number, contact details)
• Financial and demographic information relevant to your enquiry
• Website usage data through cookies and analytics tools

6.2 How We Use Your Data

Your information is used to:

• Respond to enquiries and requests
• Provide quotations or advice
• Improve our services and digital experience
• Send you updates, newsletters, and marketing communications (where consent has been given)
• Comply with legal and regulatory requirements

6.3 Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6.4 Third-Party Access

We may share limited data with:

• Service providers who assist us in delivering our services
• Regulatory authorities (when legally required)
• Business partners for legitimate operational purposes
  All third parties are required to uphold confidentiality and comply with POPIA.

7. Cookies

Our website uses cookies to improve your browsing experience.
Cookies help us analyse traffic, remember user preferences, and tailor our communications.
You may disable cookies in your browser settings, though some features may not function properly as a result.

8. Email, Newsletter & SMS Communications

8.1 Subscription and Consent

By providing your contact details or subscribing to our newsletter or SMS updates, you consent to receive communications from ASI Financial Services.

8.2 Frequency and Content

Communications may include:

• Financial education content
• Product or service updates
• Event invitations or promotions
• Regulatory and industry news

8.3 Opt-Out

You may opt out at any time by:

• Clicking the “Unsubscribe” link in any email

• Replying “STOP” to any SMS

• Contacting us directly at [insert email address]

This service will be active from 1 October 2025 and will serve as our dedicated client communication platform and member support prompts and contact options. For queries and problems relating to the SMS line, call 0861 ASI FSP (0861 274 377) or email queries@asi.co.za.We will process opt-out requests promptly and ensure your preferences are respected.

9. SMSs

ASI Financial Services runs a premium-rated SMS line for quick access to important updates, benefit information, and member support.

To use the service, send an SMS with the keyword ‘Sibanye’ to 32015.

• SMSs are charged at R1.00 per SMS.

• Network fees and/or administration fees may apply.

• Free SMSs do not apply.

This service will be active from 1 October 2025 and will serve as our dedicated client communication platform for member support prompts and contact options.

For queries or issues relating to the SMS line, please contact:
Contact No:0861 ASI FSP (0861 274 377)
Mail: queries@asi.co.za

10. Links to Other Websites

Our Site may contain links to third-party websites. ASI Financial Services is not responsible for the content, privacy practices, or terms of these external sites.

11. Intellectual Property

All website content, graphics, logos, and materials are the property of ASI Financial Services or its licensors.
You may not reproduce, distribute, or exploit any part of this Site without our prior written consent.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute arising from the use of this Site shall fall under the jurisdiction of the South African courts.

13. Amendments

We reserve the right to amend these Terms at any time without prior notice.
Revised versions will be posted on this page with an updated “Last Updated” date.
Continued use of the Site after changes constitutes acceptance of the updated Terms.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, or to exercise your privacy rights, please contact us:

Email: info@asi.co.za
Telephone: +27 (0)86 1 274 377
Address: ASI Place, Turnberry Office Park, 48 Grosvenor Road, Bryanston, Johannesburg, 2191